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Office Hours
All of our offices are open Monday through Friday from 8:00 am to 5:00 pm. On weekdays the phones will turn on at 8:30 am. We are closed from 12:30 pm to 1:30 pm for lunch. Our Laurel office is open on both Saturday and Sunday mornings for sick and newborn visits. On Saturday our phones open at 8:00 am and on Sunday at 8:30 am to get advice or to schedule a same-day sick appointment.
Scheduling an Appointment
All visits (including weekend sick visits) are by appointment except for weekday early morning walk-in visits (see below). Well child visits are generally scheduled several weeks in advance, and sick visits are usually scheduled the day before or on the same day. We will do our best to accommodate your request for a specific provider. Please make an appointment for each child you wish to be seen.
*If you are unable to keep an appointment, please let us know as soon as possible so that another patient can be given that time slot. Please note that you will be charged a fee if you are unable to keep your well child appointment and do not cancel at least 24 hours in advance.
Walk-In Appointments
We have walk-in hours for sick visits in all 3 of our offices Monday through Friday at 8:00 am only. You must be signed in by 8:15 am. We do not have walk-in hours on Saturday or Sunday.
After Hours
One of our physicians is always on call when the office is closed and handles all urgent phone calls from close of business until midnight. If you need urgent medical advice after hours, call our office, leave a message, and the on-call physician will call you back within 20 minutes. If you have not heard back within 20 minutes, please call again.
From midnight to 6 a.m. experienced, trained pediatric advice nurses will respond to your calls. If necessary, they will contact the on-call physician.
If your child is having an emergency, you should always call 911.
Hospital Privileges
Our physicians have privileges at Holy Cross Hospital in Silver Spring. One of our doctors goes to Holy Cross every day of the week to see all newborns who will be patients at our practice as well as any of our patients who are admitted to the pediatric ward.
Severe Weather Conditions
Please note that in case of snow or other severe weather conditions or other emergency, if local schools are opening late or closed, our office may open late or be closed as well. If you have an appointment on a severe weather day, please call ahead to make sure the office is open. If we open late, we will make every effort to accommodate your visit during the hours we are open, and we appreciate your patience and understanding about possibly having to wait an extra few minutes.
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