When should I use the virtual walk-in clinic?
The virtual walk-in clinic is designed to provide you 24/7 access to a provider who has access to your medical records and can communicate with your regular doctor. You may use the virtual walk-in clinic for any urgent, non-life threatening medical issues that arise outside of your regularly scheduled visits. If the issue can wait, please call the office or go online to schedule a virtual or in-person visit.
How do I access the virtual walk-in clinic?
Go to our website <http://www.primarypedsmd.com/>and click *GET CARE NOW > Immediate Care > Start a Virtual Visit Now* or follow this link <https://secure.priviahealth.com/privia-virtual-health?queue_id=45>.
Your visit will be with a provider from Primary Pediatrics during the hours of 8:00am – 11:00am and 1:30pm – 4:00pm Monday through Friday, 9:00am – 11:00am Saturday and Sunday, and a provider in the Privia network all other times of day.
What if I want to see my usual provider?
If your medical needs can wait until your usual provider is available, please call our office or schedule an appointment online to ensure you will see that person.
What should I do if the office is closed and I or my child has an urgent need?
Call 9-1-1 if it is a life-threatening emergency. Otherwise, call the office to get advice and an appointment can be made virtually if needed, or use the virtual walk-in clinic to have an immediate visit.